Add staff & switch users with a PIN
Video walkthrough coming soon
Follow the written steps below — they cover everything the video will show.
Staff accounts keep your business safe and your reports honest: each person gets exactly the access their role needs, and every order records who handled it.
On a shared counter phone or tablet, staff switch between each other in seconds with a 4-digit PIN — no logging out, no shared passwords.
Open Team
Tap "Team" in the sidebar (owner only) and then "+ Add Staff". The slot bar shows how many staff your plan includes.
Create the account
Enter their name, email and a password, and set an optional 4-digit Counter PIN for quick switching on a shared device.
Pick a role
Manager gets full dashboard access except Team & Settings; Cashier gets counter, orders, POS & tables; Kitchen sees the kitchen display only; Chef adds menu access; Accountant sees orders, analytics & customers. The form shows each role's description as you pick.
Share the login details immediately
After creation a one-time card shows the login page, email, password and PIN. Tap "Copy details" and send it to them — the password won't be shown again (you can reset it later via Edit).
Switch users during service
On the shared device, tap "👤 Switch user" in the header, pick the person, and they enter their 4-digit PIN. Switching back to the owner always requires the owner password.
Manage the roster
Edit anyone to change their role, reset a password or PIN, and Deactivate someone who leaves — their history stays on the books.
💡 Good to know
- Plan limits: Charcoal includes 2 staff, Gas 3, Solar 5 — and you can add extra slots for ₹49/mo each.
- Staff never see Team or Settings, whatever their role — those are owner-only.
- Orders and POS sales are attributed to whoever is switched in, which powers per-staff analytics.
Still stuck on this?
Message us on WhatsApp and we'll walk you through it personally.